Customer Support Representative (12 Month FTC)

Location: Ely (CB6)
Duration: 12 months
Hours: 9am until 5:30pm (Monday to Friday)
Salary: Competitive
Job Reference: 34254

Polytec are looking for a confident and motivated Customer Support Representative on a 12-Month fixed term contract for our Ely based client.

Responsibilities:

* Deal with customer enquiries via both email and telephone
* Process quotes and orders using ERP system
* Ensure individual and department KPIs are met
* Ensure customer needs are consistently met
* Communicate effectively with offices and distribution centres throughout the world

Requirements:

* Customer service experience ideally email, or telephone based
* Excellent standard of written and verbal communication skills
* High attention to detail
* Quick learner with ability to adapt to and implement new procedures
* IT literate proficient in MS Office
* Proven track record of hitting targets and meeting objectives
* Previous experience with ERP systems

Please contact us as soon as possible for more details or apply below!

We will respond to successful applicants within a couple of days.

[ Ely, Cambridgeshire, Hourly rate: £neg. | vacancy reference : 34254 ]